Posts tagged "Offshoring"

BPO Pricing: Be Smart, Think Value

A primary reason why many companies use off-shore outsourcing companies is to take advantage of significant labor cost reductions. And the savings can be significant, – 30%, 50%, even 70%, depending on the type of resource and the local labor market. But, as important as they are, do not overemphasize labor costs. Look at the bigger picture by focusing on value. Here are some things that will help you concentrate on value: What is the company’s reputation for quality? What is their service management process? What can they offer in terms of process and systems improvements, if needed? Don’t make […]

Read more

Infographic: The Benefits of Financial Services Outsourcing

Financial Services companies may look like that they have already covered all of their processes. Well, most hedge funds have but there are still some that still haven’t figured everything out. But nonetheless, hedge funds firm, regardless of their situations, have already discovered that they can tap the services of outsourcing companies to help them streamline their workflow. Hedge fund firms usually handle highly sensitive data, which means to say that it is either they are handling data that needs a quick turn-around time or the contents of their data needs to be handled with high security. These are just […]

Read more

Shared Services Gaining Popularity, Traditional BPO Remains An Option

In most of the articles we have published, we have mentioned that the demand for business process outsourcing services has been stable. It is indeed stable, given the fact that companies are now the ones reaching out to solutions providers to seek assistance for different work processes such as customer service, finance and accounting, and software development. The business process outsourcing industry would definitely be difficult to topple as it has already worked its way through a variety of industries. Outsourcing solutions providers are now smart enough to provide solutions that allow them to cater different industries. However, despite the […]

Read more

Asian Countries as Main Contributor to IT Outsourcing Success

Asian countries have been known as an outsourcing region, especially having the Philippines as this is the leading destination for outsourcing services, mainly contact center outsourcing. This could be considered as old news because this has been reported so many times before. However, Asia is attracting a different kind of customers for their outsourcing services today. This is because Asia is now being recognized as an Information Technology outsourcing destination. Both in 2011 and 2012, it was predicted that the emerging outsourcing destinations for software and information technology would be Brazil and Eastern Europe, but during the month of February […]

Read more

Philippines, India Remain Top Choices for Contact Center Outsourcing

The amount of outsourced work to the Philippines has significantly increased over the past couple of years. The types of work being outsourced to destinations such as the Philippines, India, Egypt and now, the other countries in the BRIC region – as they are considered to be emerging destinations as well – varies, ranging from contact center services to data entry services. Among the various services, contact center solutions could be considered as the service outsourced most of the time. The Philippines has continued to enjoy the amount of attention given by large outsourcing enterprises and the outsourcing sector has […]

Read more