It was English historian Edward Gibbon who said that that, “all that is human must retrograde if it does not advance”, and in outsourcing, this is likewise the case. As the end of the first quarter draws near, it is noticeable that business expansion among outsourcing companies have become more marked, and is in various different parts of the world. Companies are expanding their global presence in anticipation of more business in different fields such as legal process outsourcing (LPO), business process outsourcing (BPO) and information technology (IT) outsourcing. It is encouraging that the anticipation of the influx of business for the outsourcing industry has been steadily rising since the start of 2010. It would seem that despite the effects of the recession having barely begun to wane, outsourcing companies are still expecting a better outlook.

Legal process outsourcing (LPO), particularly document review, has been scrutinized in the past because of concerns on unauthorized practice of law, protection of confidential information, and ethical issues around outsourcing legal processes. But U.S. and U.K. laws have opened the doors for the LPO industry.