Offshore Call Center Industry Faces Looming Threats to Future Opportunites
The Philippines has been declared as the top destination for the call center outsourcing industry after having surpassed its Indian competitors. There have been a couple of reasons provided as to why the Philippines is regarded as such. In an article published in Outsourcing Insider entitled “Philippine Contact Centers Surpass Indian Competitors”, we have discussed...
Outsourcing Explores New Grounds
Business process outsourcing solutions providers are usually looking for the best place to host their services from, and it is in fact the reason why there are actually countries that push to become the top outsourcing destination. In fact, countries are exhausting all possible measures, including seeking assistance from each of their own governments, to...
How to Maximize Your Outsourcing Partnership
Companies have begun seeking the assistance of outsourcing companies for their company processes since the 70s. Since then it has gradually moved its way into the hearts of the companies from different industries. Come to the present day, it is possible that more than half of the total population of companies in the market today...
Finance and Accounting Outsourcing And Emerging Outsourcing Destinations
India has been the top choice for many companies when they consider outsourcing mainly because of the benefits associated with outsourcing to India. However, it seems that this will not be the case for long as emerging destinations in the field of outsourcing, particularly in accounting outsourcing, are paving the way for companies to go...
The Current Global State of Outsourcing
The differences in the current outsourcing clime among different regions in the world have become as stark as black and white this past month. Different events around the world have contributed to the current climate and while some may feel relief, some are also feeling the pressure. India’s Woes In a move that currently has...
Global Expansions: New and Old Destinations
When people say outsourcing, a select few countries would immediately come to mind. But while the economy continues its recovery and business continues to thrive, more and more places are being tagged as ‘the best’ or ‘the hottest’ outsourcing destination. Not all outsourcing destinations however were created equal, which is why many outsourcing providers have...
Test Results Reveal Philippines Ahead in Language Skills over India
The business process outsourcing race among destination countries is a fierce competition that has been predominantly lead by South Asian country, India. The Philippines however, has been holding its own against India, emerging as a power player in the BPO outsourcing space. Last month on the 26th of July, results of Pearson Talent Assessment’s Versant...
Infosys Disappoints: Economic and Operational Problems Affect Results
Expectations were high for the end of quarter results of India’s number two outsourcer, Infosys (NASDAQ:INFY). As the first of its peers to release quarterly results, the outsourcing company is responsible for setting the tone for India’s outsourcing sector. It was therefore a big disappointment when Infosys announced a 2.6% drop in profit for the...
