With the global recovery and mounting tension within the outsourcing industry, one sector that has quietly faded into the background is the financial services outsourcing industry.  It has taken a backseat amid healthcare outsourcing troubles early this year and the ever-growing information technology outsourcing industry.

The United States Agency for International Affairs or USAID, in a controversial move, has decided to fund the development of Sri Lanka’s, as well as Armenia’s offshore outsourcing industry.