Posts tagged "Citigroup"

More Industries Turn To Back Office Outsourcing

Outsourcing of back office processes such as data entry services remains one of the easiest functions to outsource as more companies are learning, becoming a popular choice to outsource for various industries.  Back office outsourcing is now seeing increasing adoption among different verticals including the banking and asset management sectors. Almost a year ago, the banking industry drew attention as a report from research and consulting firm Marketsandmarkets found that US banks are outsourcing bank office processing duties at an increasing pace with growth estimates at $67.2 billion in 2015 from $38.1 billion in 2008, with IBM (NYSE:IBM) and Accenture (NYSE:ACN) […]

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Back Office Outsourcing Attracting New Clientele

It may not be as big as the other industries falling under outsourcing, but back office outsourcing is as important as the more popular ones such as contact center outsourcing, finance and accounting and research outsourcing. Outsourcing back office solutions such as web data entry may not directly affect a company’s operations but it is seen to be an important factor in hastening business processes. Labor is one of the most expensive expenses when looking at a company’s budget and the market has already found ways on how to address this concern among companies. The market has tapped back office […]

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Sunny Outlook for BPO Companies as they Share a Recovery

The downpour isn’t a torrent anymore …The world is still recovering from the effects of the global economic crisis. And while it may be years until everybody’s able to go back to pre-crisis form, most industries, including the outsourcing industry, now have a sunny outlook for the future. In the country, we saw a slowdown in the BPO industry which only gained strength during the last part of 2008 and the first half of 2009, before finally kicking off during the second half of the year in anticipation of a full blown recovery. Last year’s revenue grew by 19% and […]

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Infosys Has a Slow Start in 2010

Last December, I wrote an article on Infosys’ (NASDAQ:INFY) big week, wherein the outsourcing company scored numerous deals and expanded its business in multiple areas around the world. However, since ringing in the New Year, it seems that, at least for now, the company has lost a little bit of its steam, and acquisition of contracts have waned. The company’s release of its Q4 results on the 12th of January of this year was highly anticipated in the market, as many view the results of the company as an indicator of the performance of its peers. Infosys beat analysts expectations […]

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Security Outsourcing: Risky Business for Businesses with Risks?

When I first heard the words “Security Outsourcing” together, the first thought that came to my mind is the word oxymoron. Don’t get me wrong, I don’t have anything against the enterprise; it’s just that putting the two words together seemed rather contradictory to me. Anyway, the reason I bring this up is because I recently read an article on how Forrester Research (NASDAQ:FORR) speculates that security outsourcing may be the newest trend in outsourcing for 2010 dispelling previous notions that security outsourcing is in decline. To define the term briefly, security outsourcing is the process of hiring an outsourcing […]

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