Business process outsourcing solutions providers are usually looking for the best place to host their services from, and it is in fact the reason why there are actually countries that push to become the top outsourcing destination. In fact, countries are exhausting all possible measures, including seeking assistance from each of their own governments, to become the destination that comes to companies’ minds when thinking of outsourcing parts, if not all, of their operations or administrative tasks. But one can notice that for every channel in the outsourcing industry, there is a particular country that is being scouted; for example, Philippines springs to mind when companies are looking to outsource their customer service, mainly because the Philippines is now regarded as the top destination for call center needs.

It seems like everyone’s talking about Information Technology (IT) and the cloud.  Even in outsourcing, these topics pop up frequently in the news.  This is in comparison to other services in the outsourcing industry such as knowledge process outsourcing. But while knowledge process outsourcing (KPO) has somewhat faded from the limelight, there are still numerous opportunities in the space such as those in data analytics, investment research and market research outsourcing services.

The differences in the current outsourcing clime among different regions in the world have become as stark as black and white this past month.  Different events around the world have contributed to the current climate and while some may feel relief, some are also feeling the pressure.

The first quarter results show the trends the companies will take in the succeeding quarters. Companies will continually lower costs through divestitures and workforce reduction and pay cut. Revenue generation strategies will be consolidation through mergers and acquisition and outsourcing.