We have just added our new ROI tool to our website, aimed at assisting managers or decision makers like you estimate the ROI on BPO projects. Check it out at www.infinit-o.com/roi-assessment/. We have combined some of the elements of our other online tools including our Outsourcing Feasibility Assessment. We believe...
2014 is a great year for the Philippine Outsourcing industry. Tholons, a US-based strategic advisory firm for global outsourcing and investments, ranked Manila as the second best outsourcing destination in the world, with Bangalore still in the top spot for another year.
Data and research outsourcing is a trend nowadays. But before you jump into the bandwagon, here are some FAQs which can guide you in understanding what it is all about.
Crowdsourcing and outsourcing offer the same important service to businesses: taking over baseline work that you would otherwise have to do in-house. However, there are major differences between the two that need to be realized before you move forward with either option.
A new study from mid-tier accounting and advisory firm William Buck shows that Australian mid-market businesses are missing out a lot of opportunities by continuing to overlook cloud accounting technology.
Proper healthcare information management is needed to ensure that every individual in need of medical assistance is catered efficiently. Outsourcing helps achieve that in more ways than one. Here‘s our take on why outsourcing improves the quality of healthcare information management.
Call center lay-offs have recently happened in Leadamorphosis in Cebu, Ann Arbor in the US and Sears Canada where more than a thousand employees saw themselves jobless at the beginning of the year. Is there job security in the call center industry? Let us find out.
Bill shock — the two words that consumers loathe more than anything. They hate it so much that the minute they see extra digits that don’t belong there, they immediately vent out on their social networks. And it’s just a matter of time until that post becomes viral; with more bill shock victims coming out...
It seems that the growing trend of Finance and Accounting (F&A) Outsourcing operations for businesses will continue this 2014 and in the coming years.
Electronic medical records paved the way for a centralized system of patient records which ensures clinical information is always available and easy to access. However, there are flaws of the EMR that were detected. One of them is failure to put safeguards to prevent the technology from being used for inflating costs and overbilling.