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Top 5 Misconceptions about IT Outsourcing

Top 5 Misconceptions about IT Outsourcing

There are common misconceptions when it comes to outsourcing IT support. From sacrificing quality in operations to job losses within in-house bases (especially if outsourcing provider is also offshore), we discuss what is true in outsourcing IT.

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Why Offshoring Remains to be the Biggest Trend for Businesses

Why Offshoring Remains to be the Biggest Trend for Businesses

Offshore delivery is as big of a trend as outsourcing. During the past decade we have seen the trend of outsourcing take over most aspects of businesses. Most have gone global, outsourcing most of industries – IT and businesses most especially – and this doesn’t only involve outsourcing but also taking most of their operations offshore. In fact, the trend of business operations right now is increasing their extensions offshore.

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Big Data Success Depends on Better Risk Management

Big Data Success Depends on Better Risk Management

With the big changes to the IT platform landscape, come new risks that organizations need to think about. The advances that have changed the IT industry – the mobility trend, the cloud trend, the big data trend – all come with new risks to almost every business. Although big data comes with huge threats, these can be handled with better risk management.

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Marketing Hack: 4 Ways to Make Your Customers Your Brand Advocates

Marketing Hack: 4 Ways to Make Your Customers Your Brand Advocates

Brand advocates are better advertisers than even the most strategized and marketed advertising plans specifically made for your business by agencies. Brand advocates are 70% more likely to be seen as a good source of information by people around them. The question is – how does a business turn their customers into advocates?

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Why is India Losing 70% of Call Center Business to the Philippines

Why is India Losing 70% of Call Center Business to the Philippines

India is losing 70% of its call center business to the Philippines and Eastern Europe. If this trend continues, India may lose up to $30 billion in foreign exchange revenue in the next decade unless it steps up to its competitors. Here are some reasons why.

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