Latest entries

10 Do’s and Don’ts of Effective Social Media Marketing

10 Do’s and Don’ts of Effective Social Media Marketing

Infinit-O listed 10 social media marketing Do’s and Don’ts on how to effectively build community and buzz for your brand through social media. We hope this guides you towards success!

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Why Samsung Deserves an Oscar for Best Marketing

Why Samsung Deserves an Oscar for Best Marketing

Last week, 43 million people tuned into the 2014 Oscars hosted by Ellen DeGeneres, making it the most-watched Academy Awards show in the last 10 years. We all know which films and actors brought home the biggest awards that night,but the biggest winner was neither a film nor an actor, it was a phone brand that took the most retweeted selfie in history – Samsung.

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3 Simple Ways for Small Businesses to Monitor Their Customers

3 Simple Ways for Small Businesses to Monitor Their Customers

Small businesses can monitor their customers without too much effort. We have noted three simple ways for any small business to oversee their client base.

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How the Contact Center Service in the Philippines Differs from Other Countries

How the Contact Center Service in the Philippines Differs from Other Countries

Manila, Philippines has recently made headlines for being the top 2 outsourcing destination in the world. Just a few months before that news broke out, the Philippines was reported to be the new contact center capital of the world, overtaking India as a top destination hub for contact center services. What kind of contact center service do Filipinos provide that makes them the better agents than those of other countries?

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Improving Customer Experience through Big Data Analytics

Improving Customer Experience through Big Data Analytics

The improvement of customer experience can be achieved not only through enhancing customer service support but also through understanding the data gathered via Big Data Analytics.

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