I have been asked several times to explain the difference between Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO), probably because I use the terms freely and KPO has emerged as a solid service option amongst global offshore outsourcing firms. KPO could be considered as a subset of BPO since they both pertain to...
A general framework but have different ways of execution. This is business process outsourcing. Service providers are usually offering the same benefits, primarily cost savings, but may differ in handling your needs. Your approach to outsourcing must not be limited to simply gauging cost effectiveness because there are still other perspectives or standpoints to consider...
We want our readers to have the best reading experience and we figured that the best way to achieve this is to provide our readers with relevant financial services information. Sources of information can range from print to non-print materials, which mean information is now widely accessible to the public. According to Blogging.org, there are...
Market research is a good investment for many types of businesses. Apart from data gathering, market research is proven to be most insightful when associated with social media and sentiment analysis. It can be conducted in-house by forming your own market research team to gather, filter and analyze large volumes of online conversations. However, many...
In the first installment of the Closer Look at RCM series, we have enumerated the four categories of solutions under it, namely: Front-End, Transaction Processing, Back-End and Support. As any process under revenue cycle management, Front-End and Transaction Processing is no different when requiring a high attention to detail. These are the two main categories...
When I consult with clients, I always inquire about their motivation for outsourcing. In most cases, it is “cost savings”, but when I probe further the number of issues for outsourcing services grows. Below are some of the typical benefits or issues companies are looking at: Cost savings. The lowering of the overall cost of...
Companies are always looking at ways on how they can maximize the resources available to them and one of the considerable options is outsourcing. However, the prices of the outsourcing services vary according to the country that they will tap. South Africa is one of the destinations where outsourcing is expected to rise. It has...
We at Outsourcing Insider want our readers to get to know more about our company’s thought leaders and we think a sit-down with our company’s management team is the best way. Through our Thought Leaders Series, you will understand how they are making Infinit Outsourcing Inc. a preferred and trusted outsourcing partner. Outsourcing Insider: Hi,...
I have always advocated investing in time to carefully develop and negotiate your business process outsourcing agreements. They can be a powerful mechanism for promoting accountability, efficiency and mutual success. I am not a lawyer and would never attempt to dispense with legal advise. But I have been involved with enough outsourcing engagements to know...
Outsourcing does not only answer a company’s cost challenges but also its operational concerns. Outsourcing companies create an opportunity wherein companies can explore and tap skilled professionals at a more cost effective rate and in return, these professionals create a streamlined approach in dealing with the company’s processes. It can address the limitations of a...
The main objective of establishing any business is maximizing profits while providing the highest possible quality of various goods and services. A firm also needs to operate efficiently in the allocation of resources among the competing uses so as to minimize the cost of doing business. Outsourcing various business processes is increasingly becoming popular since...
Outsourcing newsrooms were stirred with reports of acquisitions and partnerships just a few days into the new year but that’s how outsourcing is — dynamic. There is always the drive for constant development in order to keep up with the competition and with the demands of the market. Outsourcing companies have the option to enhance...
