BPAP to government –help us promote RP as an outsourcing destination
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Today, the Business Process Association of the Philippines (BPAP) asked for the government’s support to promote the country as an offshore destination. According to BPAP president Oscar Sanez “This year will be a busy year for us in terms of attracting new investors.”
The local BPO sector targets to create one million jobs by 2010, with revenues expected to hit $12 billion. The industry would have to work overtime to hit its growth targets. The Department of Trade and Industry predicts the BPO industry will grow by 20% to 30% this year.
Given the global economic climate, business looking to cut costs would be scouring countries to find an offshore provider. This is the best time to let the world know what the Philippine outsourcing industry has to offer. Marketing is the key, and the government’s support is crucial.
One thing the government can do to help the industry is to improve the education system. As a research conducted by KPO firm SG Analytics suggests, “The other major issue from the supply side is that the project management level resources in this industry are hard to find and take a long time to groom internally. These type of resources are the foundation on which a scalable organization can be built.”
Filipino software executives agree with SG Analytics findings, as they believe “seasoned talent pool is lacking”. “Although the Philippines graduates about 37,600 IT graduates annually, the main bottleneck for the growth of the Philippine software sector is the difficulty of finding seasoned software architects and managers. Try to look for an application architect or product manager with 10 to 12 years’ experience in software development and you will probably have a hard time finding them”, says Joey Gurango, CEO of human resource software management firm Gurango Software.
The Philippines produce university graduates with degrees in computer science and other related courses, but their numbers are just not enough to support the needs of the IT outsourcing sector since most of them, specially the experienced ones, prefer to work abroad.
The government has given tax breaks and other incentives to the industry, but they also need to encourage professionals to stay. Most local seasoned professionals may prefer to leave the country for greener pastures but there is still hope, as any cost reduction in the US will be good for the locals and the industry as a whole since hiring US professionals are more expensive.
Author: Kim G.
Tags: philippine outsourcing
January 30th, 2009 at 2:54 am
One good way BPO/IT companies, the BPAP and the Philippine government could improve the domestic talent pool is to harness the Filipino communities around the world, entice IT professionals of Filipino parentage who have studied and worked abroad to come back “home” and apply their experties with attractive “balik-bayan” compensation and relocation packages
September 5th, 2010 at 6:40 pm
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