Archive for the ‘Research’ Category
Test Results Reveal Philippines Ahead in Language Skills over India
The business process outsourcing race among destination countries is a fierce competition that has been predominantly lead by South Asian country, India. The Philippines however, has been holding its own against India, emerging as a power player in the BPO outsourcing space.
Read the full article… “Test Results Reveal Philippines Ahead in Language Skills over India”
Tags: east europe, english proficiency test, India, latin america, pearson, philippines
Sunny Outlook for BPO Companies as they Share a Recovery
The downpour isn’t a torrent anymore …The world is still recovering from the effects of the global economic crisis. And while it may be years until everybody’s able to go back to pre-crisis form, most industries, including the outsourcing industry, now have a sunny outlook for the future.
Read the full article… “Sunny Outlook for BPO Companies as they Share a Recovery”
Tags: Citigroup, Inventiv, Nearshoring, Offshoring, Outsourcing, philippines, PricewaterhouseCoopers, Salmat, Startek
Convergys to Lay Off Workers, Moving Jobs to the Philippines
A day before the release of the 4th quarter financial results of outsourcing company Convergys Corporation (NYSE:CVG), they announced plans to lay off many of its employees, without disclosing how many and which locations would be affected.
Read the full article… “Convergys to Lay Off Workers, Moving Jobs to the Philippines”
Tags: BPO, Convergy's, Offshoring, Outsourcing, philippines
Outsourcing Hubs Find Ways to Tap Into European Market
Reading the Indian mainstream news yesterday about India Inc.’s strategy to expand operations in Eastern Europe and hire multilinguals to serve the European finance and accounting sector does not surprise me anymore. In my April article, I talked about how Europe is becoming more comfortable with outsourcing not just to its neighboring countries but also to Asia particularly to the Philippines. The following month, I wrote an article on Philippine Outsourcing re-focusing its efforts to the European market instead in anticipation of US political and trade condition changes.
Read the full article… “Outsourcing Hubs Find Ways to Tap Into European Market”
Tags: Eastern Europe, EXL Services, EXLS, finance and accounting, G, Genpact, IBM Business Services, IBS, India Inc., Infosys, INFY, Outsourcing, philippine outsourcing, Tata Consultancy Services, TCS, Wipro, WIT
Research Agencies to Boost Outsourcing in the Next 3 to 5 Years
Every company needs to understand the market they cater to, to help them identify the areas for improvement as well as areas for opportunity. The research industry as a whole has gone through a lot of standardization and consolidation due to the advancement of technology. The market research industry, in particular, has changed over the years due to globalization, increasing competition, changing market demand, among other factors. All these changes paved the way for greater outsourcing.
Read the full article… “Research Agencies to Boost Outsourcing in the Next 3 to 5 Years”
Tags: market research, market research service provider, Outsourcing
Bulls and Bears: First Quarter Results Reveal Profitability Strategies
The first quarter results show the trends the companies will take in the succeeding quarters. Companies will continually lower costs through divestitures and workforce reduction and pay cut. Revenue generation strategies will be consolidation through mergers and acquisition and outsourcing.
Read the full article… “Bulls and Bears: First Quarter Results Reveal Profitability Strategies”
Tags: Accenture Ltd.(ACN), Acer, acquisition, auto companies, bullish, Canadian Auto Workers (CAW), cash flow, China, consumer market, Convergys Corporation (CVG), divestiture, earnings, EDS, first quarter, Ford Motor Company (F), General Motors Corporation (GM), Hewlett-Packard Company (HPQ) Lenovo Group Limited (LNV, International Business Machines Corp. (IBM), liquidity, losses, Magna International (MGa.TO), mergers, Mexico, OPEL, operating cost, Outsourcing, production, profit, revenue, revenue generation, RHJ International (RHJI.BR), South Korea, Sykes Enterprises, tech, TeleTech Holdings, TELUS International Philippines, workforce reduction
Gartner: Expect Outsourcing Prices to Drop
Information technology research and advisory firm Gartner, Inc. recently released study titled “Potential Impact of Economic Downturn on IT Infrastructure Outsourcing Prices, 1Q09”, reveals IT outsourcing services will drop by 5% to 20% through 2010. “Reasons for these price reductions are the recession, which is affecting markets worldwide, IT budget constraints and cost-focused contract renegotiations, along with other emerging forces”, says the report.
Read the full article… “Gartner: Expect Outsourcing Prices to Drop”





