Archive for the ‘BPO’ Category

2010 Trends on Outsourcing Strategies

Contrary to what some naysayers of outsourcing are saying, the industry is alive and well, and it seems that it’s going to stay for a long while yet. As mentioned in a previous article, competition in outsourcing is becoming very stiff now, what with the industry expanding, as is what professional services firm Pricewaterhouse Coopers surmised in its Jan, 2010 report. Everyone wants a piece of the cake, but when everyone’s toting the same salver, it’s a bit difficult to decide to whom to give a piece to.

Read the full article… “2010 Trends on Outsourcing Strategies”

Tags: , , , , , , , , , , , , , , , , , ,

Tech and Outsourcing Industries Bound for More Business in 2010

As a follow-up to a recent article, the IT Industry is riding the wave of change in all fronts from operations upgrades and expansions to more adverse developments, and on what better board could it have ridden on but the outsourcing community.

Read the full article… “Tech and Outsourcing Industries Bound for More Business in 2010″

Tags: , , , , , , , , , , , , ,

2010 I.T. Outsourcing Trend: Smaller Deals Higher Volume of Job Requests

Last year, the economic downturn caused some organizations to temporarily scale back on I.T. outsourcing efforts while they tackle fundamental issues including keeping the company afloat. This year, I.T. outsourcing is making a comeback… in Asia. As Dell Services (NASDAQ:DELL) Chairman Jim Champy predicts the Asian I.T. outsourcing market will grow much faster in 2010. “IT outsourcing is set to rise in Asia as the region’s companies begin to modernize business processes and technology systems in a build-out that could last decades. We see, as most providers do, the Asian markets growing faster - clearly more than Europe, and certainly faster than the US”, explains Mr. Champy.

Read the full article… “2010 I.T. Outsourcing Trend: Smaller Deals Higher Volume of Job Requests”

Tags: , , , , , , , , ,

Sunny Outlook for BPO Companies as they Share a Recovery

The downpour isn’t a torrent anymore …The world is still recovering from the effects of the global economic crisis. And while it may be years until everybody’s able to go back to pre-crisis form, most industries, including the outsourcing industry, now have a sunny outlook for the future.

Read the full article… “Sunny Outlook for BPO Companies as they Share a Recovery”

Tags: , , , , , , , ,

Infosys Has a Slow Start in 2010

Last December, I wrote an article on Infosys’ (NASDAQ:INFY) big week, wherein the outsourcing company scored numerous deals and expanded its business in multiple areas around the world. However, since ringing in the New Year, it seems that, at least for now, the company has lost a little bit of its steam, and acquisition of contracts have waned.

Read the full article… “Infosys Has a Slow Start in 2010″

Tags: , , , , , , , , , , , , , , ,

Convergys to Lay Off Workers, Moving Jobs to the Philippines

A day before the release of the 4th quarter financial results of outsourcing company Convergys Corporation (NYSE:CVG), they announced plans to lay off many of its employees, without disclosing how many and which locations would be affected.

Read the full article… “Convergys to Lay Off Workers, Moving Jobs to the Philippines”

Tags: , , , ,

Security Outsourcing: Risky Business for Businesses with Risks?

When I first heard the words “Security Outsourcing” together, the first thought that came to my mind is the word oxymoron. Don’t get me wrong, I don’t have anything against the enterprise; it’s just that putting the two words together seemed rather contradictory to me. Anyway, the reason I bring this up is because I recently read an article on how Forrester Research (NASDAQ:FORR) speculates that security outsourcing may be the newest trend in outsourcing for 2010 dispelling previous notions that security outsourcing is in decline. To define the term briefly, security outsourcing is the process of hiring an outsourcing company that handles security such as SAP (NYSE:SAP) or data management to maintain data security for your company. And according to Forrester Research, this is the next up and coming trend for outsourcing.

Read the full article… “Security Outsourcing: Risky Business for Businesses with Risks?”

Tags: , , , , , , , ,