Are you looking for great blogs featuring the latest sales and marketing information? Infinit-O put together a collection of the best resources for you to reference on creating an outstanding marketing campaign. Read on!
Big businesses have sought out IT outsourcing because of the many benefits that it brings. However, there are still some that are not convinced if they should outsource their IT processes. In an article by Roberto Carpio, MD of Dial A Nerd, he cites a number of factors why businesses should take IT outsourcing into...
2014 is a great year for the Philippine Outsourcing industry. Tholons, a US-based strategic advisory firm for global outsourcing and investments, ranked Manila as the second best outsourcing destination in the world, with Bangalore still in the top spot for another year.
Call center lay-offs have recently happened in Leadamorphosis in Cebu, Ann Arbor in the US and Sears Canada where more than a thousand employees saw themselves jobless at the beginning of the year. Is there job security in the call center industry? Let us find out.
Bill shock — the two words that consumers loathe more than anything. They hate it so much that the minute they see extra digits that don’t belong there, they immediately vent out on their social networks. And it’s just a matter of time until that post becomes viral; with more bill shock victims coming out...
Since the emergence of Smart Grid, the billing game has changed. Here are the impacts that Smart Grid Billing has built to the frame of customer engagement.
It’s a mistaken notion among businesses that data is at a higher security risk when handled by home-based agents. Let us demystify this “Home-Based Agents vs. Data Security” mindset and see how this could work to your company’s benefit.
The visa fraud case of Infosys, whether proven or not, certainly had implications for the company. Aside from the hard hit to its reputation, Infosys faced problems with deal pursuit and renewals. But what about the customers of the IT service provider? They, too, could face reputational, financial, and legal risks.