The outsourcing industry is a hotly debated topic. Basically, the bone of contention can be summed up in this sweeping generalization: “Outsourcing is Corporate America’s attempt to get cheaper labor at the customer’s detriment.” (source)
Nowadays, there is a perceptible shift in perspective, even among the same people who once held those beliefs. Many are starting to re-think their stance, especially when they’ve allowed themselves to take a closer look at the benefits of outsourcing. In an article he wrote for Entrepreneur magazine, Matt Keener regarded the outsourcing industry in a less simplistic, far more optimistic and favorable light, where he conceded that “your perception of outsourcing might be flawed.”
While cutting down costs remains the top reason for any business venture’s decision to outsource, there are other less obvious but equally important reasons to embrace outsourcing. They are mostly the result of a domino effect that is actually beneficial (and not detrimental) for customers as well as the economy as a whole.
Let’s examine the latest facts and figures that prove these assertions to be true.
Clearly, outsourcing is quickly losing its unfavorable image. These numbers are changing many people’s perspectives. It’s positive impact on the bottom line, quality of life, standards of living, and overall improvement in the global economy can increasingly be felt by companies, employees, individuals, and consumers alike.