Latest entries

63% of Data Breaches Caused by Bad Outsourcing Decisions – Report

63% of Data Breaches Caused by Bad Outsourcing Decisions - Report

Security firm Trustwave revealed in their 2013 Global Security Report that out of the 450 data breach investigations they’ve analyzed, 63% could be traced back to poor security infrastructures that were easily exploited by hackers.

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IT Outsourcing Service Prices Dip to 40%

IT Outsourcing Service Prices Dip to 40%

This price dip is said to have occurred due to factors such as the eruption of new technologies and delivery models and the amount of business available in the market

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3 Ways Today’s Technology is Altering the BPO Landscape

3 Ways Today's Technology is Altering the BPO Landscape

Technology continues to advance and move to an even faster pace more than ever. What is considered cutting edge today is bound to become obsolete almost as soon as it is launched. Newer, faster, better ways of doing business regularly emerge at a break-neck speed and show no signs of slowing down.

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What’s Up With Outsourcing?

What’s Up With Outsourcing?

Rising labor costs play a huge factor in the success of a country’s BPO sector. These two articles show us how.

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Fitch: Philippines BPO Industry Helps Keep Country’s Investment-Grade Rating

Fitch: Philippines BPO Industry Helps Keep Country's Investment-Grade Rating

The Philippines has managed to maintain its Fitch investment grade rating, made possible largely in part by the continued acceleration of the BPO industry and investment inflows.

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